Effective Date: January 8, 2025
Last Updated: January 8, 2025
Welcome to Ratemy ("we," "our," or "us"). By accessing or using the Ratemy platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms apply to all users, including:
You must be at least 13 years old to use the Service. By creating an account, you represent and warrant that you are at least 13 years of age. This minimum age requirement is in compliance with the Children's Online Privacy Protection Act (COPPA).
During registration, you will be required to provide your date of birth to verify your age. If we learn or have reason to believe that a user is under 13 years of age, we will immediately terminate the account and delete all associated personal information as required by law.
Important for Parents/Guardians
If you are a parent or guardian and you learn that your child under 13 has created an account without permission, please contact us immediately at privacy@www.ratingapp.net and we will delete the account.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any activities or actions under your account.
All reviews must:
Reviews of professionals are subject to approval by the professional before publication. Professionals have the right to:
You may choose to submit reviews anonymously. However, anonymous reviews may receive lower trust scores and visibility. You can un-anonymize your review at any time to increase trust.
All reviews are automatically screened using AI moderation for:
Reviews flagged by AI moderation may be reviewed by our team before publication.
See also: Our Community Guidelines provide comprehensive standards for user-generated content, including detailed examples of prohibited content, enforcement policies, and reporting mechanisms. All users must comply with both these Terms of Service and the Community Guidelines.
Professionals may be added to the platform by reviewers without prior consent. Unclaimed profiles may display publicly available information and reviews.
Professionals can claim their profiles by:
Professionals can apply for verified status by providing:
Verified profiles receive increased visibility and a verification badge.
Professionals may dispute reviews that:
If a dispute is rejected, you may appeal within 14 days by providing additional evidence. Appeals are reviewed by senior moderators.
By submitting content (reviews, comments, photos, videos) to the Service, you grant Ratemy a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Service.
You retain all ownership rights in your content. You can delete your content at any time, but copies may remain in backups for a reasonable period.
The Service and its original content, features, and functionality are owned by Ratemy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
Premium features require a paid subscription. Available plans include:
Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis. If payment fails, we will attempt to collect payment for up to 14 days before canceling your subscription.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial months or unused time, except as required by law.
Job postings are one-time purchases with the following tiers:
Job posting fees are non-refundable once the job is published.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
Reviews represent the opinions of individual users and do not reflect the views of Ratemy.
In no event shall Ratemy, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability for any claims under these Terms, including for any implied warranties, is limited to the amount you paid us to use the Service in the 12 months prior to the claim (or $100, whichever is greater).
You agree to indemnify, defend, and hold harmless Ratemy and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so through your account settings.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.
You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.
Either party may bring a lawsuit in court for injunctive relief or to protect intellectual property rights.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a prominent notice on the Service at least 30 days before the changes take effect.
Your continued use of the Service after changes to the Terms constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us:
Email: legal@www.ratingapp.net
Address: Ratemy, Inc.
123 Market Street
San Francisco, CA 94105
Phone: 1-800-RATEMY-1
Acknowledgment
By using the Ratemy Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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